Sales Success starts with Training!
As an integral part of our Sales Success Program, our proven sales training methods will provide you with the right tools to succeed!
Get Started Now
Sales Success starts with Training!
As an integral part of our Sales Success Program, our proven sales training methods will provide you with the right tools to succeed!
Get Started Now

Our Sales Training Philosophy:

Practical Application.

In our sales training program, we emphasize a practical, simple approach to increasing your revenue — based on YOUR NEEDS and YOUR BUSINESS MODEL. Our program includes plenty of opportunity to put into practice the principles we teach!

We don’t want to reinvent the wheel. We simply build upon your success as a foundation and help your team channel your resources effectively to close more business. 

Our motto: Your success is our success!

Sales Training Components:

(Click through the slides below)

Click on the respective link below to view each training component:

Click below to learn about our Training Delivery methods:

Phase I:

Sales Boot Camp

The Sales Boot Camp is a foundational training course. It covers the essentials of telephone-based selling in the context of your organization’s unique sales culture and requirements. It consists of two components:

[1] A live, in-class training session, covering some of the following topics:

  • Creating a strong connection, building rapport and trust
  • Personal and company branding
  • Creating urgency and desire in the customer
  • Understanding the customer's needs
  • Call-control techniques
  • Gaining and maintaining customer commitment
  • Presenting needs-based solutions
  • Recognizing buying signals
  • Handling every sales objection
  • etc.

[2] A nesting period, during which…

  • agents are on the phones, putting into practice what
    they’ve learned during the Sales Boot Camp
  • training staff/sales leaders provide real time support
    and coaching under MetrixPerformance guidance

Follow-up:

Sales Workshops

To ensure sales skills are kept alive, we will conduct
additional training workshops on a per-need basis.

Topic examples:
  • Advanced objection handling techniques
  • How to “read” customers and recognize buying signals
  • Creating urgency and desire in the customer
  • How to increase efficiency on the phone
  • How to deal with difficult customers
  • Developing your own brand
  • etc.

Additional training resources:

Online Training Content

We create custom training content for your
organization that can be deployed from your own
Learning Management System (LMS).

Your team members will be able to view the material
when it’s convenient for them.

Topics do not need to be sales specific — we create a
wide-range of learning content for our clients, including:
  • Customer service
  • Compliance and regulations
  • Product training
  • Certification prep-courses
  • etc.

Phase I:

Sales Boot Camp

 
The Sales Boot Camp is a foundational training course. It covers the essentials of telephone-based selling in the context of your organization’s unique sales culture and requirements. It consists of two components:

[1] A live, in-class training session, covering some of the following topics:

  • Creating a strong connection, building rapport and trust
  • Personal and company branding
  • Creating urgency and desire in the customer
  • Understanding the customer's needs
  • Call-control techniques
  • Gaining and maintaining customer commitment
  • Presenting needs-based solutions
  • Recognizing buying signals
  • Handling every sales objection
  • etc.

[2] A nesting period, during which…

  • agents are on the phones, putting into practice what they’ve learned during the Sales Boot Camp
  • training staff/sales leaders provide real time support and coaching under MetrixPerformance guidance

Back

Follow-up:

Sales Workshops

 
To ensure sales skills are kept alive, we will conduct additional training workshops on a per-need basis.

Topic examples:
  • Advanced objection handling techniques
  • How to “read” customers and recognize buying signals
  • Creating urgency and desire in the customer
  • How to increase efficiency on the phone
  • How to deal with difficult customers
  • Developing your own brand
  • etc.

Back

Additional Resources:

Online Training Content

We create custom training content for your organization that can be deployed from your own Learning Management System (LMS).

Your team members will be able to view the material when it’s convenient for them.

Topics do not need to be sales specific — we create a wide-range of learning content for our clients, including:
  • Customer service
  • Compliance and regulations
  • Product training
  • Certification prep-courses
  • etc.

Back

Training delivery:

We are flexible when it comes to delivering our training to your organization. Whether we come to you and facilitate live training sessions onsite, or we conduct it virtually via web conferencing, we adapt to your needs.

We provide our training in a flexible way, based on your needs or situational demand! This includes the following methods:

Onsite Instructor-led Training

We generally conduct our training on location in a classroom setting. This preferred method allows us to maximize our ability to provide hands-on instruction, breakout sessions, as well as role plays.

Training via Video Conference

At times, live onsite training is not possible or less feasible. We offer virtual instructor-led training that accommodates your needs while still providing a hands-on and interactive learning experience.

E-Learning Modules

We design customized e-learning content for our clients that is delivered via a Learning Management System (LMS). This type of training can be taken anywhere, any time.

Blended Learning

With “blended learning” we combine the benefits of live instructor-led training with an online component which learners can complete individually on their time.

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  • 2901 W. Bluegrass Blvd.
  • Suite 200
  • Lehi, UT 84043
  • United States
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